Wouldn’t it be remarkable if you could get instant support whenever you face an IT-related problem? If yes, then remote IT support outsourcing services can streamline your business! Outsourcing remote IT support services is a preferable way of resolving IT-related issues within a quick timeframe. Be it a software or hardware issue, most of these can be fixed remotely using an online platform.

SN Infotech can offer you and your clients with the best-in-class remote IT support services which will resolve IT issues rapidly. Our team of call centre executives is trained to tackle any of the software issues with high efficiency and ease.

Remote IT Support Services We Offer

SN Infotech can offer you the services of a remote helpdesk, which will function as a competent virtual IT support team. You can employ our remote technical support services for your internal IT requirements or as a third-party IT support service for your clientele. Here is a gist of our outsourced remote support services –

Remote IT Support

Incident-based Support

  • Microsoft Small Business Server
  • Microsoft Windows Server
  • Microsoft Exchange Server

Incident-based Support

  • Laptop and Desktop
  • Microsoft Windows/AD Domain Environment, Exchange Server, SBS
  • Desktop Application Software
  • Microsoft DHS/DHCP Server and Configuration
  • Printers and Peripherals
  • Server Migration and Group Policy Configuration

Managed Monitoring Support Services

  • Network Monitoring
  • Server Monitoring
  • Boot Up Issues
  • Event Log Monitoring
  • Website Monitoring
  • Browser Connection issues
  • Online Connectivity Issues
  • Virus Removal
  • Slow System Issues
  • Performance Tuning Issues
  • System Formatting Issues

Managed Services Support

  • Break-Fix Support
  • Proactive Management
  • Help Desk Services
  • Consulting
  • Server Deployment
  • Server Support

Ready to take your enterprise’s success to the next level?

Get in touch with our expert team to know how your business functions can be streamlined.

+44 7931370076

Hounslow, London TW4 5EU

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